Privacy Policy

1. Data controller

Krelespamx, S.A. de C.V., with registered address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, CDMX, Mexico, is responsible for processing your personal data in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

2. Personal data we collect

We collect the following personal data when you interact with our services:

• Full name provided in contact forms
• Email address for communications
• Content of messages sent through our forms
• IP address and browsing data collected automatically
• Device and browser information
• Cookie data and similar technologies as per our Cookie Policy

3. Purposes of processing

Your personal data will be used for the following purposes:

• Responding to your inquiries and information requests
• Providing information about our financial consulting services
• Improving the browsing experience on our website
• Conducting statistical analysis on site usage
• Complying with legal and regulatory obligations applicable in Mexico
• Preventing fraudulent activities and ensuring site security

4. Legal basis for processing

The processing of your personal data is based on: (a) your express consent given when submitting forms or accepting cookies; (b) Krelespamx's legitimate interest in improving its services; (c) compliance with legal obligations under current Mexican legislation, including the LFPDPPP, the Commercial Code, and CONDUSEF provisions.

5. Data transfers

Krelespamx will not transfer your personal data to third parties without your prior consent, except in cases provided by law. Data is stored on servers located in Mexico and is protected by technical, administrative, and physical security measures in accordance with industry standards.

6. ARCO Rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise these rights, send your request to privacidad@krelespamx.com including your full name, a description of the right you wish to exercise, and a copy of official identification. We will respond within a maximum of 20 business days in accordance with the LFPDPPP.

7. Security measures

We implement technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. These measures include SSL/TLS encryption, access controls, periodic backups, and continuous staff training.

8. Changes to this policy

Krelespamx reserves the right to modify this Privacy Policy at any time. Updates will be published on this same page with the date of last modification. We recommend reviewing this policy periodically.

9. Contact

If you have questions about this Privacy Policy or the processing of your personal data, you can contact us at: privacidad@krelespamx.com or by phone at +52 (55) 4170-8923.